Frequently asked questions
Everything you need to know about GREM Agency — pricing, workspaces, lead pool, migration.
What does Agency Start include?
Up to 5 brokers (shared seat pool), lead pool with routing, agency wallet, basic reports, public brand page. $149/month, billed monthly. No setup fee.
Can a broker be in multiple agencies?
Yes. Brokers have a personal workspace that they keep forever. Joining an agency is a switchable second context — same login, separate data.
How does the lead pool work?
Inbound leads land in the agency inbox. Any member can claim, return to pool, or transfer. Routing rules (by source, location, listing match) can auto-assign before manual review.
What about my existing CRM data?
Each member brings their own listings from personal workspace via Transfer. Bulk import from CSV/MLS is available — contact support for enterprise migrations.
Is GREM available in my country?
GREM is a global platform — agencies in 70+ countries. Currency, taxes and legal templates adapt automatically.
Can I cancel anytime?
Yes. Cancel from cabinet, no questions asked. Your data stays read-only for 90 days for export. No refunds for partial months.