See who took each lead and what happened to it

CRM for real estate agencies. A lead goes to a broker by your rule. No reply in time — it moves to the next one. No reply from anyone — it returns to the shared pool and you get a notification.

The agency workspace and CRM are free. A plan from ⁨$199⁩ a month gives five seats and a shared pool of AI tools for the team.

Villa with a pool and garden, 240 m²

Lead from the agency’s property site, 10:00

Villa with a pool and garden, 240 m²

The buyer left a phone number and a question about the price.

  • Anna K.No. 1 in the queueno reply in 30 minutes
  • Igor S.No. 2 in the queuelead is here, 30 minutes to reply
  • Olena M.No. 3 in the queuewaiting in the queue
  1. 10:00Lead sent to broker: ⁨Anna K.⁩Agency rule: by country and city.
  2. 10:3030 minutes without a replyThe lead moved on: ⁨Igor S.⁩ Attempt 2 of 3.
What next?

The agency sets the reply deadline: for new agencies it is 30 minutes during working hours. Up to three brokers get the lead in turn. Names are illustrative.

280+Brokers
32Countries
2K+Listings
  • GDPR-ready
  • iOS & Android apps
  • No setup fee

Every lead lands in one place — and reaches the right broker

Inbound inquiries from all your sources flow into a shared pool. Claim, transfer, or let routing rules assign them automatically.

  • One shared lead poolAny broker can pick up a lead, hand it to a colleague, or return it to the pool — with full history.
  • Notes & accountabilityAgency-only notes, cold-lead rules and an audit trail keep the whole team aligned.
Routing modes
ManualRound-robinBy geographyBy specializationBy lead score
Every lead lands in one place — and reaches the right broker
A real screen from the agency workspace, with demo data.

Your whole team gets an AI co-pilot

GREM AI tools are available to every member of your agency. On a plan the team shares one pool of quotas; beyond it, each action is paid per use from the agency wallet.

Listing generator
  • Listing generator

Also in the workspace: Floor plans · 3D tour · API

AI-generated content (valuations, descriptions, images, replies) should be reviewed by a human before use. Outputs are estimates, not professional or legal advice.

Your brokers already use a chatbot. That is not the same product.

We are not going to argue about whose model is smarter. For an agency the difference is not the text — it is whether the result can be handed over, reported on and paid for.

  • “My brokers already use ChatGPT.”

    They do. And the result stays in their private chat: it cannot be passed to another broker, it never appears in a report, and it is not attached to the deal or to the commission.

  • “Everyone has their own set of services.”

    Which is exactly why your listings look like they came from different companies. Here the templates, the tone and the branding are shared, and the manager grants and revokes access.

  • “Why pay per seat?”

    A seat is not a licence to write text. It is a lead from the shared pool, a role with permissions, a line in the commission report and an entry in the audit log. A chatbot gives you none of that.

Team reports: commissions, pipeline and each broker's results
A real screen from the agency workspace, with demo data.

Team reports: commissions, pipeline and each broker's results

See commission income, pipeline conversion and how each broker is doing — for any period.

  • Commission incomeTotal and per broker, by period.
  • Pipeline & conversionSee where deals stall and which sources convert best.
  • Broker leaderboardRank performance and AI-tool usage across the team.
  • Excel exportDownload any report as a spreadsheet, ready to share.

Split every commission automatically

Set the agency / broker split once. After a deal closes and the commission reaches GREM, each share is credited to the agency's and the broker's wallet under the agreement — within 7 working days. No spreadsheets.

Agency page on your own domain

On the Agency Scale plan your public agency page opens at your own address, with your logo and colour. The workspace and CRM stay on GREM.

Learn more

Access rights, an audit log and data protection

  • Full audit log

    Every member, lead and listing action is recorded and reviewable.

  • Verified licenses

    Add the agency's licences and registration documents. Once the GREM team has checked them, a mark appears on your public page.

  • Granular roles

    Owner, administrator, manager and broker — each role has its own permissions.

  • GDPR-ready

    Consent-based analytics, data export and a clear privacy posture.

Simple, predictable pricing

A plan gives the team a shared monthly pool of AI tools. No setup fees, cancel anytime.

AGENCY START

A small team with a shared pool of limits

Up to 5
$199/month
+$29 per extra seat / mo
Listing package
15
AI chat assistant
1000
3D tour
10
Property PDF presentation
50
Choose plan

AGENCY GROWTH

Best offer

A growing agency: lead generation and priority support

Up to 15
$449/month
+$22 per extra seat / mo
Listing package
20
AI chat assistant
2500
3D tour
25
Property PDF presentation
150
Choose plan

AGENCY SCALE

Large agency, own brand

Up to 40
$899/month
+$16 per extra seat / mo
Listing package
50
AI chat assistant
up to 10000
3D tour
75
Property PDF presentation
400
Choose plan
Feature
AGENCY START
A small team with a shared pool of limits
Up to 5
$199/month
+$29 per extra seat / mo
Choose plan
Best offer
AGENCY GROWTH
A growing agency: lead generation and priority support
Up to 15
$449/month
+$22 per extra seat / mo
Choose plan
AGENCY SCALE
Large agency, own brand
Up to 40
$899/month
+$16 per extra seat / mo
Choose plan
All-inclusive
152050
AI valuation
1050150
3D tour+$0.40 per point over 12
102575
Property landing page
2575200
Property PDF presentation
50150400
AI chat assistant
10002500up to 10000
Lead generationNew
Monthly quotas of the plan at pay-per-use prices, and what you save
$470.70 per use$271.70 cheaper (58%)$1178.80 per use$729.80 cheaper (62%)$3078.90 per use$2179.90 cheaper (71%)

In every plan

Prices in USD · quotas refresh monthly · cancel anytime · balance never expires

A number is how many times a month the plan includes. A grey price means it is not included and is paid per use from the balance. “Up to N” is a monthly ceiling. “—” means the price is being clarified; “✕” means not available on the plan.

Included: CRM system, Smart request, Commission sharing agreement, Community access and a page in the specialists catalog

Free: Link in bio, Flyers and creatives

Do you run a Makler firm in Germany? Go to grem.immo →

How does the lead pool work?

Inbound leads land in the agency's shared pool. A member can claim a lead or return it to the pool; a manager can transfer it to a colleague. A routing rule — manual, round-robin, by geography, by specialization or by lead score — is applied as soon as the lead arrives. If the broker does not respond within the set time (30 minutes of working hours for new agencies), the lead goes to the next broker, up to three attempts.

How do commission splits work?

The agency sets a default agency / broker split. After a deal closes and the commission reaches GREM, the agency share and the broker share are credited to their wallets under the agreement — within 7 working days.

Can a broker be in multiple agencies?

Yes. Brokers have a personal workspace they keep forever. Joining an agency is a switchable second context — same login, separate data.

How do I move listings from another system?

Two ways. By file: the workspace accepts XLSX, CSV, XML and JSON — listings for sale and for rent, developments and leads. By feed: give a link to a feed in XML, YML or CSV and listings update by themselves every 6, 12 or 24 hours; an agency can have up to three feeds. Import does not depend on the plan.

Can I cancel anytime?

Yes, from your workspace. The plan stays active until the end of the paid period; the workspace, CRM and your data remain — they are free. There is no refund for the unused part of the period.

Launch your agency in three steps

  1. Create your agency

    Sign up and name your agency. Sign-up is free — no card required.

  2. Invite your team

    Send email invites, assign roles and set commission splits. Brokers join by the link in the email.

  3. Route leads & close

    Connect your lead sources, set the routing rule and follow the results in reports.